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Resident Questionnaire

Resident Questionnaire

Welcome to your new home! In our continued effort to provide the best possible service to you, we are asking for your assistance in evaluating our community and management team. Please take a moment to complete our questionnaire, you may sign the form or leave it anonymously, whichever you prefer. Your happiness in your home is important to us!

On a scale from 1 to 5 (5 being Excellent and 1 being Poor) how would you rate each of the following:

Leasing

Leasing agent was friendly and sincere^*

1

2

3

4

5

Leasing agent was knowledgeable and sincere^*

1

2

3

4

5

Overall Leasing experience

Comments about your leasing experience^*

1

2

3

4

5

Leasing agent explained and answered all questions about your lease.^*

1

2

3

4

5

Leasing agent walked your new home with you and answered any questions for you.^*

1

2

3

4

5

Move In

Your new home was clean and in good working condition when you moved in.^*

1

2

3

4

5

Comments on your overall move in experience

Maintenance

Cleanliness and appearance of community^*

1

2

3

4

5

If you requested maintenance, was it responded to in a timely manner?^*

1

2

3

4

5

Maintenance staff left work area clean.^*

1

2

3

4

5

Maintenance request was repaired to your satisfaction.^*

1

2

3

4

5

Comments on your overall maintenance experience

Miscellaneous

What are your favorite amenities^*

Fitness Center

Pool/Spa Tub

Basketball/Volleyball

Business Center

Tennis Court

Clubhouse Facilities

Picnic Area

Playground

Lake

Would you recommend your Apartment Home to a friend/co-worker?^*

Yes

No

Based on your apartment home and the service you have received, if your lease were expiring, would you renew your lease?^*

Yes

No

Why or why not?

If you would like to recognize a staff member for going “the extra mile”, please use the space below:

Contact Information

First Name^*

Last Name^*

Other Resident Names

Email^*

Bldg#-Apt^*

Contact Us

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1278 W. 9th St. Cleveland, OH 44113
(216) 579-4000

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The Bingham Apartments

Apartment Homes

Features & Amenities Pet Friendly

Resident Services

Preferred Employer Program Move-In Checklist Utility Setup Online Payments Service Request Resident Questionnaire

Printable Brochure